This report shows all unconfirmed orders (orders entered by B2B customers) currently in the system, and provides a way to easily confirm these orders.
- From the Main Menu, select Reports -> Orders -> Orders Unconfirmed.
- Your screen should look similar to this:
Note: Due Dates will show as follows: RED for past due orders, BLACK for order on time, GREEN for orders due in the future.
- To sort the list by Order#, Order By, PO# or Due Date, click on the corresponding column header.
- To create a report for a specific Location (it comes up initially for ALL Locations), select a Location from the drop-down box at the top of the report.
- To edit the order, click the Edit button. For further information, click on Update Fulfillment Order or Edit Service Order in the Related Topics section of this Help screen. Note: If you edit the Order and Save your changes, the Order will change to Confirmed and will not appear on this report.
- To export the report in a Microsoft Excel® format, click on the Export button in the Quick Links section of the footer at the bottom of the page.
- To Confirm an Order, click on the Order Number. This will bring up a pop-up window with further actions:
- To view/print a service ticket, click on the Service Ticket button.
- To email a confirmation, click on the Email Confirmation button.
- To finish, click on the Close Window button. Your screen will now change to show a checkmark next to the confirmed order.
|